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Terms & Conditions

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1. Introduction

Welcome to naomienkb.ca (“we,” “our,” or “us”). By accessing or making a purchase from our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site.

2. Ordering & Payments

  • All orders are subject to availability and acceptance.

  • Prices are listed in CAD (Canadian Dollars) and may be subject to applicable taxes and shipping fees.

  • We accept all major credit and debit cards as payment methods.

  • Orders will not be processed until payment is successfully received.

  • We reserve the right to cancel or refuse any order at our discretion.

3. Shipping & Delivery

  • Orders are processed within 1-3 business days.

  • Shipping times:

    • Within Canada: 3-5 business days

    • Outside Canada: 5-10 business days

  • We are not responsible for shipping delays caused by carriers, customs, or incorrect shipping details provided by the customer.

  • Customers are responsible for any applicable customs duties or import taxes.

4. Returns & Exchanges

  • We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in their original packaging.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Sale items and custom pieces are final sale and cannot be returned.

5. Product Availability & Pricing

  • We strive to ensure all product descriptions, images, and prices are accurate; however, we do not guarantee that all information is error-free.

  • Prices and product availability are subject to change without notice.

6. Intellectual Property

  • All content, including logos, images, and designs, is the property of naomienkb.ca and may not be used, copied, or distributed without permission.

7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

8. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Canada.

10. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting on our website.

For any questions or concerns, please contact us at naomie.nkb@gmail.com.

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